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Our Commitment to Neutrality

Since 2017, we have developed the Validaide platform with a commitment to neutrality and a community-driven approach. This principle guides our work, recognizing that only by addressing the needs of all platform users can we effectively serve our customers.

 

Based on this approach, the Validaide platform has grown to a unique community of more than 1500 companies, consisting of pharma manufacturers, freight forwarders, thermal packaging providers, air carriers, ground handling agents, and warehouse & trucking companies. These companies use and trust our platform to define and share their pharmaceutical handling capabilities and Lane Risk Assessments.

 

To uphold our commitment to neutrality, we follow these strategic practices:

 

1. Advisory Board

Prior to our launch in 2017, we established an Advisory Board with key stakeholders to advise the Validaide management team on strategic topics and platform functionality. Today the Advisory Board is comprised of representatives from pharmaceutical manufacturers, freight forwarders, airlines, and packaging providers, as well as independent experts. With our Advisory Board, we ensure the perspective and interest from all stakeholders are taken into consideration in our development and strategic decisions.

 

2. Transparency

We provide Validaide users with visibility into our methodologies, such as the Pharma Index calculation within our Lane Risk Assessments. This transparency allows users to understand and trust our algorithms.

 

3. Industry and Academic Research Foundation

Where possible, we base our software on established industry guidelines and independent academic research. Our Lane Risk Assessment approach originated from an R&D project with TU Eindhoven and input from various industry experts. For our upcoming Sustainability Assessments, we will incorporate the open-source algorithm developed by researchers from the MIT Center for Transport and Logistics.

 

4. Controlled Data Sharing

On the Validaide platform, each company retains full ownership and control over their content, deciding with whom to share their information. Data sharing is generally limited to interactions between customers and suppliers, without sharing between competitors—unless explicitly authorized.

 

5. Commitment to Security and Compliance

We provide a secure, ISO 27001-certified platform and adhere to industry regulations, including FDA 21 CFR Part 11, ensuring the safe and compliant use of electronic records. These practices are guiding principles for our company, and each user of the Validaide platform can be ensured these practices will be maintained in the future.

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